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Share some Microsoft Dynamics 365 Certification MB-220 exam questions and answers below.

You have been tasked with creating a customer journey for leads located in the Northwestern United States.

(Choose two.) Each correct answer presents a complete solution. Which two conditions must be true in order to receive the customer journey?

NOTE: Each correct selection is worth one point.

A. The lead must be associated with a contact record.

B. Follow Email must be set to “Allow”.

C. The lead must be associated with an account record.

D. Bulk Email must be set to “Allow”.

Answer: AD

Your marketing department has determined that they want to create a Customer Journey that will target marketing contacts that have visited your website in the past 12 months.

Which type of marketing segment should you create?

A. Profile Segment

B. Interaction Segment

C. Landing Page Segment

D. Customer Insight Segment

Answer: B

Your marketing department needs to create a Customer Journey for female wine enthusiasts over 40 years-old who live in Europe.

How should you define who receives this Customer Journey?

A. Create a Static segment.

B. Create a Segment Type.

C. Edit the contacts in database.

D. Create a Dynamic segment.

Answer: D

You are a marketing professional for Contoso, Ltd.

As you go through the tool box, you see the subscription list. You are not there as many lists as expected.

Which criteria should be used to allow a subscription list to be visible in the toolbox?

A. Published Marketing Lists where the subscription field is set to True

B. Active Marketing lists where the subscription field is set to False

C. Published Marketing Lists where the subscription field is set to False

D. Active Marketing Lists where the subscription field is set to True

Answer: D

You are a marketing administrator.

You need a marketing form that will only accept contact information and allow opt-in to emails.

What kind of form should you create?

A. Journey Form

B. Forward to a friend Form

C. Landing Page Form

D. Subscription Page Form

Answer: C

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